Tenancy Information 1.0

Tenancy Information

As well as regular rental payments, Burrow Property Services Limited reserves to right to charge the following fees to tenants: 

Prior to the start of the tenancy:

Non-Refundable Holding Deposit – up to 1 week’s rent

Refundable Security Deposit – up to 5 week’s rent

During the tenancy

Late rental payment interest charged at a rate of up to 3% + Bank of England base rate

Change of tenancy charge up to £50 inc VAT

If you require a key or key fob for the property to be replaced, the cost of the replacement key/fob will be passed on to you with an invoice to demonstrate proof of cost up to a maximum of £50 inc VAT

If you request an early termination of your tenancy, outside of any break clause stated in your tenancy agreement, you may be required to make payment of rent until the tenancy is terminated and cover the loss incurred by your landlord. You will be provided with an invoice to demonstrate proof of the landlord’s loss.

Unless otherwise agreed in your tenancy agreement, you will also be responsible for paying for the following (if connected to the property):

Utilities – gas, electricity, water

Media – telephone, broadband, television packages (satellite/cable) and television licence

Council Tax

Other permitted payments:

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

How do we ensure our tenants are protected?

We are a registered member of UKALA’s Client Money Protect, a client money protection scheme, to ensure your money is handled in the correct manner. We are also a member of The Property Redress Scheme, a redress scheme for consumer complaints. We are also registered with The Infomation Commissioner’s Office for handling our GDPR compliance. You can find out more information on their websites, or by contacting your local office.

If you have any other questions regarding payments made during your tenancy, please do get in touch with us.